Writing Booster

Letter of Complaint

  • Instructor: Ms. Cordelia
  • Level: Higher Intermediate
  • Study Period:
    Approx. 2 Months
  • No. of Video Lessons: 31
  • Writing Feedback from Instructor: Yes (optional)
  • Mode: Online (Self-paced)
    Write your awesome label here.
    Master the art of writing effective complaint letters with our comprehensive Grade 6+ course, covering everything from persuasive techniques and text analysis to planning, drafting, and polishing your letter—31 engaging video lessons to empower your child to voice their concerns skillfully and respectfully

     Watch FREE Class Sample:

    4.2 Flattery (Persuasive Technique)
    Write your awesome label here.
    Writing Adventure Guide - Sample (PDF):
    • 7 Chapters
    • 56-page Writing Guide
    • A-Grade Writing Samples
    • 31 Video Lessons
    Course Contents

    What's included?

    Letter of Complaint writing course for higher intermediate learners

    Welcome to the Letter of Complaint course for Grade 6+ students! This comprehensive course is crafted to guide young learners through the process of writing effective letters of complaint. The curriculum covers everything from the fundamental elements of formal letters to advanced persuasive techniques, ensuring that students become proficient in expressing their grievances in a clear, respectful, and impactful manner. With 31 instructional video lessons across 7 chapters, this course addresses essential topics like sender and receiver's address formatting, greeting and closing techniques, and even provides hands-on exercises to reinforce these concepts. 

    Focused Training on Letter of Complaint Writing
    (Taught by Ms. Cordelia)

    • Mastering the Art of Persuasion: This course delves deeply into the four core techniques of persuasive writing—Question, Flattery, Bribery, and Warning. Through targeted exercises and sample analyses, students learn how to strategically implement these techniques to make their complaints more effective and compelling.

    • Elements of a Formal Letter: We provide an extensive walkthrough on the integral parts of a formal complaint letter, including sender and receiver's address formats, date, greeting, and closing signature. These are skills not only applicable to complaint letters but also beneficial in various professional scenarios.


    • Structured Problem and Solution Writing: The course teaches students how to succinctly outline the problems they have encountered and how to propose actionable recommendations. Students practice drafting these sections to develop the ability to create impactful and reasonable requests.

    56-Page Digital Downloadable Writing Adventure Guide
    (Written by Mr. Edwin)

    • This robust 56-page digital guide delivers a thorough and methodical approach to crafting compelling letters of complaint. From start to finish, it covers all the stages of writing, ensuring students are well-equipped to articulate their grievances effectively.

    • The guide offers meticulous step-by-step instructions on planning, drafting, revising, and polishing your complaint letter, ensuring that each point of contention is addressed with clarity and tact.
    • Dive deep into the nuances of persuasive writing with comprehensive chapters dedicated to techniques like Question, Flattery, Bribery, and Warning. Master the structural elements of a formal letter, from address formats and greetings to closings and signatures.

    A-Grade Certified Letter of Complaint Exemplars

    • A-Grade Certified Letter of Complaint Exemplars are high-quality samples that have been meticulously reviewed and endorsed by experienced markers and educators. These exemplary pieces serve as quintessential models for students aiming to elevate their own complaint letters to a professional standard.

    • By closely studying these exemplars, students can decipher how to structure their letters, how to employ persuasive techniques effectively, and how to articulate their issues and recommendations clearly and impactfully. These exemplars also provide insights into the delicate balance of tone—being assertive yet respectful—which is a crucial element in complaint letters.

    Detailed Writing Feedback

    By enrolling in this course, you are eligible to submit an both your 1st and 2nd draft writing and receive feedback from your instructor in order to refine your writing skills

    12-Month Accessibility

    The course will be accessible for 12 months upon purchase

    Please Note: 
    Students have to repurchase the course if they would like to access the course materials again after the 12-month study period.

    What You'll Learn

    FAQs

    Is it a video course? Or is it a Zoom course?

    This is a video course. This video course offers highly flexible learning experiences when paired with our detailed Writing Adventure Guide – parents can learn alongside your child, and understand how to best support your kid's learning. Also, the videos can be replayed as many times as needed to fully understand the concepts.

    What should we do if we have questions?

    If you have any questions during the course, you can reach out to us through our online platform (the Discuss tab), via email (info@fabclass.org), or WhatsApp (+852 9539 3409). That said, we believe our course is very comprehensive and has clearly laid out all the criteria necessary to score an A grade with detailed explanation, but if necessary, our instructors will schedule phone calls or Zoom sessions with students to clarify any questions or concerns. We are always happy to help and provide support throughout the course.

    What is the fee for this course?

    The fee for the course is HKD 950/course.

    Are there live sessions or webinars with the instructors?

    While the course is primarily based on video lessons, instructors can schedule live Zoom sessions with students if necessary to address questions or concerns.

    Can I interact with other students enrolled in the course?

    Yes, students can interact with each other using the "Discuss" function on our online learning platform.
    Write your awesome label here.
    Meet Your Instructor

    Ms. Cordelia

    Ms. Cordelia is a dedicated educator, with her academic foundation firmly rooted in CUHK's English Department. Having pursued her passion for teaching, she furthered her education with a Postgraduate Diploma in Education (PGDE) from the esteemed University of Hong Kong (HKU). Her academic achievements at two of Hong Kong's top universities have equipped her with both in-depth linguistic knowledge and the pedagogical skills necessary for imparting that knowledge to students.

    Ms. Cordelia is adept at understanding the nuances of the English language and the intricacies of teaching it. Her exposure to diverse educational settings allows her to tailor her teaching techniques, ensuring that each student can grasp concepts with ease. Recognizing the challenges faced by ESL learners, Ms. Cordelia emphasizes a holistic approach to English learning, focusing not just on the rules but also on the cultural and contextual elements of the language.

    • Graduate of CUHK English Department
    • PGDE from University of Hong Kong (HKU)
    • Experienced ESL educator with tailored teaching techniques
    • Advocates for a holistic approach to English learning, combining linguistic rules with cultural understanding.

    Suggested for you:

    Created with